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Quality Management System

Quality is the standard

At SAY Plastics quality isn’t a department, it is an everyday standard that each and every team member strives to exceed everyday.  Our customer’s expectations are high and we are glad to raise the bar to meet them.  Each project is unique, each customer is special.  We have a first rate facility to meet all our customer’s needs. We welcome you to visit us to see how we do what we do and what we can do for you.

Re-think, Re-engineer, RESULTS

Quality Tools

SAY Plastics understands the quality requirements of some industries can be more stringent than others.  Whether automotive, rail, medical, or even material handling, SAY Plastics employs a variety of quality tools to meet every customer’s needs and expectations.  Such tools include the following:

  • PPAP (Production Part Approval Process)
  • FMEA (Failure Mode & Effects Analysis)
  • FAI (First Article Inspection)
  • SPC (Statistical Process Controls)
  • CAPA (Corrective and Preventative Action)
  • SCAR (Supplier Corrective Action Reports)
  • PDCA (Plan, Do, Check, Act)
  • Root Cause Analysis – 8D Reports, Ishikawa Diagrams, 5Why’s
  • Internal and Supply Chain Audits


Staying current with industry standards, SAY Plastics is ISO 9001:2015 certified for the Design, Thermoforming and Assembly of Plastic Products. Maintaining the most current certification meets two quality objectives. First, it assures that as a company we continue to manage our processes for accuracy and efficiency, helping us to maintain stability and competitive pricing during difficult economic times. Second, it provides our customers confidence that SAY Plastics conforms to the highest quality management principles.

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From design conception to final product, it was a pleasure working with SAY Plastics on this project. They met our expectations with flying colors.
World’s #1 Confectioner Sweet Solution
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The new thermoplastic venturi showed up in great condition and look wonderful. It’s quite satisfying to hold it up next to our old sheet metal venturi. They’re significantly lighter and much more aesthetically pleasing! Thanks for working with us on getting these parts made.
Matt Blaylock Venturi Success
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It’s great working with SAY Plastics – they have quick response and produced quality covers. We were able to harness their expertise to fit our applications beautifully.
CT Imaging Equipment Provider Unveil New Innovations
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Wow. Compared to our previous supplier, SAY Plastics parts are a night-and-day improvement.
Medical Diagnostic Equipment Company Wow!
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These are already done? You guys are AWESOME!! THANK YOU SO MUCH FOR THE GREAT "CUSTOMER SERVICE"!!!
Swimming Pool Manufacturer You guys are AWESOME!!
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SAY Plastics proved to be extremely resourceful with their ability to quickly develop new and cost-effective components. Throughout the years, SAY Plastics has helped us re-think components resulting in improved part-to-part consistency and reduced cost.
Daimler Bus North America Extremely Resourceful