Innovative Thermoforming is Our Passion

Thermoforming is our passion here at SAY Plastics. From engineering and design support to logistics and customer service, our team has decades of industry experience. Together, we can help you gain a competitive edge.

To contact a team member directly, see their bio below.
For general inquiries, call 717-633-6333 or connect with us online.

Louis Smith

Louis Smith President

Louis (Louie) Smith has been with SAY Plastics since its founding in 1986. SAY Plastics was established in November 1986 by Louie’s father, William Smith, and William Yingling, both of whom had decades of experience in thermoforming plastics manufacturing. Louie became President and Chief Visionary upon his father’s passing. He now owns the company and is responsible for its current growth trajectory. Louie’s innovation and experience with metal to plastic conversion and product development has helped set the foundation for SAY’s successes.

Todd Chrismer

Todd Chrismer Plant Manager

Todd brings over 25 years of thermoforming experience to SAY Plastics. He joined the company in 2017 as Plant Manager and is responsible for overseeing all plant operations and our personnel in production, shipping & receiving, maintenance, tooling and CNC. Todd has attained industry certifications including a certificate for Heavy Gauge Thermoforming from the Pennsylvania College of Technology. From thermoforming machine operator to thermoforming plant manager, Todd has worked in various positions over the years, giving him valuable expertise in 5S and Kaizen methodologies, value stream mapping, tooling engineering, work cell layout development and quality control planning. He has also completed many training sessions in Lean Manufacturing and has applied those principles to the plant floor with great success and a high degree of customer satisfaction.

Brian Fink

Brian FinkAccount/Project Manager

As Account Manager, Brian’s role is to support continued business growth by providing outstanding account service to our customers. With a decade of experience in the thermoforming industry, Brian has held the role of Quality Manager, managed large OEM accounts, and led many new product development initiatives that have driven innovative solutions, system/process improvements and client cost savings. Brian has several degrees and industry certifications including a certificate for Heavy Gauge Thermoforming from the Pennsylvania College of Technology, and certifications from the American Society for Quality (ASQ). He also has a specialized degree in Computer Aided Drafting & Design from York Technical Institute and a Bachelor’s Degree in Business Administration from the Indiana Institute of Technology.

Jon Fake

Jon FakeDesign Engineer

As a member of the Design Engineering team, Jon provides industry expertise for part and tooling development through SolidWorks. He also supports tool path creation through MasterCAM for machine tools used as part of the SAYtooling System. Jon has held various roles throughout his career including application engineer, product development specialist, field service technician, design engineer, quality engineer and project manager. He served clients across many industries including medical, automotive, machining, food. Prior to joining SAY Plastics Jon worked in heavy gauge plastic thermoforming at Sailing Industries. Jon has extensive training in Kaizen and Six Sigma events and is well versed in CAD Software. He has a Bachelor’s Degree in Mechanical Engineering from Penn State University and is also a U.S. Army veteran.

Tammy Baumgardner

Tammy BaumgardnerPurchasing / Customer Service

Tammy has been part of the SAY Plastics team for over 20 years and has served in many different roles for the company. She started out as a shop laborer and later moved to office manager’s assistant. Her current position is in Purchasing/Procurement and Customer Service. Tammy assists our sales engineers with things such as raw materials pricing and expediting product. She also manages outsource vendors, MRP stock items, and much more.

Erich Kaintz

Erich KaintzVice President of Business Development

Erich Kaintz joined SAY Plastics in 2017 as Vice President of Business Development. He brings 18 years of diverse industry experience to our organization in the areas of thermoforming engineering, application evaluation, value analysis, materials, and tooling design and development. Prior to joining SAY, Erich held various roles in engineering, product development and sales development. He holds a Bachelor of Science in Industrial Technology from Millersville University, and Project Management Certification from Penn State University and the Project Management Institute (PMI)®.

Joyce Berkheimer

Joyce BerkheimerAccounting Manager

Joyce has been with SAY Plastics for over a decade and has over 25 years of experience working in accounting and as an office manager at manufacturing companies. In her accounting role at SAY, she has experience with purchasing, human resources, payroll, accounts receivable, general ledger and financial statements, environmental accounting and customer service. Joyce has a BS in Accounting from York College of Pennsylvania.

Brian O’Neill

Brian O’Neill Sales Engineer

With nearly 30 years of experience in the thermoforming industry, Brian has been with SAY Plastics since 2006 as our Senior Applications Engineer. His areas of expertise include thermoforming techniques, tooling, plastics fabrication, OEM components, conversion to plastics and new product development. Prior to joining SAY, Brian held sales engineering and product development roles in a broad range of markets including defense, aerospace, medical, marine, commercial and industrial. He is a member of the Society of Plastic Engineers (SPE) and the Society of Automotive Engineers (SAE).

Gary King

Gary KingCNC Programmer

Gary joined the SAY Plastics team in 2016 as Forming Lead and quickly progressed to Supervisor. He was promoted to CNC Programmer in 2019. Gary has over 25 years of thermoforming experience, ranging from equipment operator to management. He previously worked for Quaker Plastics where he also performed in various positions including tooling, engineering, and shipping. Gary holds a certification from Pennsylvania College of Technology in Heavy Gauge Thermoforming.

Thomas Lauer

Thomas LauerLogistics Manager

Thomas is our Logistics Manager and joined SAY Plastics in 2018. Prior to joining our team, most of his career was spent in the pharmaceutical industry (procurement and inventory management) and with the defense logistics agency (warehouse management). Thomas holds a certification in Hazmat Transportation Training for rail, air, and truck through the U.S. Department of Defense, and has various OSHA certifications for manufacturing. He also holds a Bachelor’s Degree in Business Administration, Marketing from the University of South Carolina. Perhaps Thomas’s most proud accomplishment – having a single-digit golf handicap.

Lisa Gallagher

Lisa GallagherDirector of Operations

Lisa is SAY Plastics’ Director of Operations. She joined our organization in 2019 and comes to us with 30 years of experience in sales, marketing, human resources, and business development. Lisa is leading SAY Plastics’ continuous improvement efforts to optimize workflow of office personal, with direct oversight of Accounting and Procurement departments. Lisa holds a Bachelor’s Degree in Business Administration from West Chester University in Pennsylvania.

Suzann Speck

Suzann Speck Commercial Development Manager

Suzann joined SAY Plastics in 2018 as Commercial Development Manager. She brings more than 30 years of thermoforming experience to our team including sales processes, marketing, project management, P&L, administration management and relationship-building. Suzann also brings a unique hands-on understanding to commercial development that’s built on her shop floor experience and entrepreneurial spirit. Prior to joining SAY Plastics, Suzann was a third-generation owner of Speck Plastics, Inc. where she increased sales 20% in just 18 months during a downward economy. In 2014, Suzann negotiated the sale of Speck Plastics to another company within the industry.

Danielle Kienle

Danielle Kienle Product Engineer

Danielle joined SAY Plastics in 2018 as a Product Engineer. She brings more than 5 years of valuable thermoforming experience to the team, focusing on heavy gauge vacuum and pressure form tooling designs. Before joining SAY Plastics, Danielle was a Design Engineer at Brentwood Industries, Inc. where she gained industry expertise working on large, heavy-truck and rail transportation programs. She developed a robust tooling specification document and successful pressure form tooling designs for thermoforming TPO, with a focus on continuous improvement. Danielle holds a degree in Mechanical Engineering from Penn State University.

Troy Micheau

Troy Micheau Tooling and R&D Manager

As SAY Plastics’ Tooling and R&D Manager, Troy is responsible for mold and fixture builds, repairs, modifications, set up, sampling, troubleshooting, and related administrative tasks. He also manages all metal fabrication for our continuous improvement and special projects. Troy has 25 years of combined thermoforming experience from his former employers including Sailing Specialties, Inc. and Quaker Plastics. He is a veteran of the U.S. Navy, where he studied Aviation Maintenance Administration, and Technical Publications. Troy also earned a certificate in Heavy Gauge Thermoforming from Pennsylvania College of Technology.