Maintaining ISO compliance and safe business practices remains focus throughout COVID-19 pandemic.
SAY Plastics is ISO 9001:2015 certified for the Design, Thermoforming and Assembly of Plastic Products and recently completed a successful surveillance audit with our ISO partner, Performance Review Institute (PRI) Registrar.
An affiliate of SAE International with world headquarters in Warrendale, Pennsylvania, PRI is recognized as a premier registrar for quality, aerospace, environmental, and safety registrations. They help organizations around the world realize their potential through the development of management systems and management systems certification.
SAY Plastics has been an ISO-certified organization since 2007. In 2017, we changed ISO registrars and contracted with PRI to provide continuing re-certifications and audits of our quality management system.
About ISO Surveillance Audits
ISO surveillance audits are typically conducted annually with the purpose of evaluating a company’s quality management systems and ensuring their ongoing fulfillment of ISO requirements. A surveillance audit is similar to a re-certification audit, but without the re-issuing of a certificate. Re-certification takes place every 3 years (SAY Plastics’ next re-certification audit takes place September 2022).
Due to the ongoing global pandemic, this year’s ISO surveillance audit was a different experience, with SAY Plastics conducting the audit virtually with PRI Registrar. This remote audit presented unique challenges, but with the help of our Microsoft Teams technology we were able to seamlessly communicate and successfully share all required documentation with the auditor. Our team members from each key target area were able to contribute to the effectiveness of their audited area and provide supportive evidence. The process ran smoothly overall, and audit results were flawless.
The Value of a Team Approach
Although SAY Plastics has always passed our ISO evaluations with flying colors, our team is committed to continually improving our quality controls and processes to better exceed our customers’ requirements. Leading our quality management system processes is Brian Fink, SAY Plastics Quality Manager. Brian has hosted several successful ISO surveillance and re-certification audits over the years, with our highly skilled and well-trained employees being key contributors to our successes.
Another reason behind the success we achieve with our ISO reviews is that we conduct our own full quality management system reviews by means of internal auditing, lead by Brian Fink and Erich Kaintz, Vice President of Business Development. Each day, without fault, we continue to improve the work we do for our valued customers.